We offer the full manufacturers guarantee on all products. Should you need to return an item to us for whatever reason PLEASE CONTACT US FIRST so that we can give you a return code. This is essential. We can also advise a suitable method of shipping and, if returning an item from outside the European Community country, the steps to follow to ensure rapid customs processing.
We cannot be responsible for returns sent back if these steps are not followed.
We are happy to exchange / refund goods that do not fit if they are returned within 30 days with all original labels and packaging . We cannot however be responsible for shipping costs.
Please note that we cannot accept returns on skis with bindings mounted according to your requirements.
We will reimburse return shipping costs for articles incorrectly delivered but cannot be responsible for return shipping costs of items that have failed in use or other items that you wish to return for whatever reason..
PLEASE CONTACT US FIRST!
If the size is incorrect we may be able to find another customer near you who needs this size, this will save on shipping costs.