All products carry the full manufacturer’s guarantee. For most items this is one year from date for purchase but several brands now offer a two year guarantee.

In addition we offer a 30 day money-back guarantee if you are in any way dissatisfied with our products or service.

We want you to be 100% satisfied with the gear bought at Telemark Pyrenees.

Should you have any problems whatsoever then please contact us. We’re here to help!!

Many manufacturers now accept photographic evidence of the product defect. 

This can avoid the need to return the product and help speed up replacement or the repair process.

Should you have a problem with any gear please send us some images with a description of the problem.