Custom Fees & taxes

Our prices include 20% French VAT. VAT is applied to all sales for delivery within the European Union. If you live outside Europe you buy our products without having to pay the French VAT. For deliveries outside the European Union you do not need to pay VAT and if you create an account with a delivery address outside the EU then the software will automatically select the prices net of tax.

Taxes may apply in the country of delivery, please check your country's import regulations.

VAT registered businesses within the EU can purchase net of VAT. Please contact us with your business details, VAT number and a scan/photo of your company registration. After confirmation of your registration via the Europa VAT validation site we will credit the VAT to your card.

Goods delivered to US military bases in Europe give you the best of all worlds - you do not need to pay sales tax (VAT/TVA), so can buy net of tax, but the shipping costs are minimal.

Deliveries outside the EU may be liable to import taxes. These are NOT included in the shipping costs and are payable when the goods are delivered. We cannot be liable for these charges and should these be a concern then please check at your nearest customs office to see what these may be before ordering. You can also use this useful online guide for determining the likely costs, if any:

Please be aware that if you order, but do not collect your parcel and this comes back to France, we will have to pay the shipping company for the return shipping costs. These will be deducted from the your order before we reimbourse you. For more details on customs costs for the USA and Canada please see the page “Delivery to the USA and Canada”